Legal

Terms & Conditions

Read the terms and conditions for using Afrigora, including marketplace purchases, tailoring services, wallet use, and seller obligations.

Last updated: June 24, 2026

01

Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of Afrigora, including our website, mobile experiences, marketplace, wallet, and related services.

By creating an account, placing an order, funding a wallet, or otherwise using the platform, you agree to these Terms and to our Privacy Policy and Refund Policy.

If you do not agree, you must not use the platform.

02

Eligibility & Accounts

Account requirements

  • You must provide accurate registration information and keep your account credentials secure.
  • You are responsible for all activity conducted through your account.
  • You must be legally able to enter into binding agreements in your jurisdiction.
  • Business, vendor, and tailor accounts must provide truthful business details and comply with applicable laws.
03

Marketplace Use

Afrigora provides a platform connecting buyers with sellers, tailors, and service providers. Unless explicitly stated, Afrigora is not the manufacturer of third-party goods listed on the platform.

Customer responsibilities

  • Review product descriptions, pricing, delivery timelines, and seller ratings before purchase.
  • Provide accurate delivery details, measurements, and customization instructions.
  • Communicate respectfully with sellers, tailors, and support staff.
  • Inspect delivered goods promptly and report issues within the timeframes stated in our Refund Policy.

Prohibited conduct

  • Fraudulent orders, false refund claims, or chargeback abuse.
  • Harassment, hate speech, or abusive behavior toward users or staff.
  • Attempting to bypass platform fees, escrow protections, or payment systems.
  • Uploading unlawful, misleading, or infringing content.
04

Tailoring & Custom Orders

Custom tailoring orders depend on accurate measurements, design approvals, and timely customer responses.

Customers are responsible for verifying measurements and specifications before work begins.

Tailors are responsible for delivering work that reasonably matches agreed specifications and platform standards.

Disputes relating to custom work are handled according to our Refund Policy and dispute process.

05

Payments & Wallet

Transactions

  • Prices, fees, taxes, and delivery charges are displayed at checkout unless otherwise stated.
  • Wallet funding, transfers, and withdrawals are subject to verification and applicable provider rules.
  • Afrigora may place temporary holds on wallet balances during dispute review or fraud investigation.
  • Failed or duplicate transactions may be reversed in accordance with our Refund Policy.
06

Seller, Vendor & Tailor Terms

Platform obligations

  • List only products and services you are authorized to sell or provide.
  • Fulfill orders on time and maintain accurate inventory or availability status.
  • Cooperate with customer service, dispute resolution, and compliance requests.
  • Accept valid refund outcomes determined by Afrigora after review.

Afrigora may suspend or remove sellers or tailors who repeatedly violate platform standards or receive excessive valid complaints.

07

Intellectual Property

All Afrigora branding, software, design assets, and platform content are protected by applicable intellectual property laws.

Users may not copy, scrape, reverse engineer, or redistribute platform content without written permission.

Sellers and tailors retain ownership of their own listings and media, but grant Afrigora a license to display that content for marketplace operation.

08

Disclaimers & Limitation of Liability

The platform is provided on an "as is" and "as available" basis to the fullest extent permitted by law.

Afrigora does not guarantee uninterrupted access, error-free operation, or that every third-party listing will meet individual expectations.

To the maximum extent permitted by law, Afrigora is not liable for indirect, incidental, special, or consequential damages arising from platform use.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.

09

Suspension & Termination

Afrigora may suspend or terminate accounts that violate these Terms, applicable law, or platform safety standards.

You may stop using the platform at any time, subject to completion of outstanding orders and settlement of wallet obligations.

10

Changes to These Terms

Afrigora may update these Terms from time to time. Updated versions will be posted on this page with a revised date.

Continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

11

Contact

For questions about these Terms, contact us at:

Support

  • Email: support@afrigora.biz
  • Phone: +234 803 509 9186
  • Help Center: available through the Afrigora website and app.

Related policies

Refund PolicyPrivacy Policy